Image of two people sitting at a table with laptops. You can only see their hands as they look over a piece of paper with notes between them.

The use of evaluation in six Norwegian directories

Ten years ago, I started work in the communication department of a Norwegian directorate. My background was from the private sector, and one of the first things that caught my attention was all the fuss about evaluations. Evaluations were presented by the leadership as some kind of new magic medicine: providing knowledge, educating the organisation and its partners, changing policies and making the world a better place.