Online Patient Feedback: Diagnosing the Sickness within the NHS or Caring for Care?
On 11 May, we welcome Fadhila Mazanderani and Cath Montgomery (University of Edinburgh) to SKAPE as part of our seminar series.
On 11 May, we welcome Fadhila Mazanderani and Cath Montgomery (University of Edinburgh) to SKAPE as part of our seminar series.
This talk introduces an embryonic book project that will extend this work in much richer detail. I want to argue, drawing on key case studies across health policy in the UK, that policy actors have good reasons for hanging on to ideals like EBPM, joined-up governance, transparency and citizen engagement in their practice. Namely, I will argue that pursuing these goals helps them a) to cope with the complex demands of contemporary governance, b) to channel their interests and values in persuasive ways, and c) to ensure buy-in from everyone in the face of eliminable complexities and conflicts.